Training Objectives

Understanding the mechanisms of stress and emotional responses
Participants will learn how the brain and body react to stress, how to distinguish between positive (eustress) and harmful (distress), and how to recognize their own stress response patterns (fight, flight, freeze, fawn).
Recognizing the symptoms and causes of burnout
Participants will use the Maslach Burnout Inventory to assess burnout levels and reflect on the organizational, interpersonal, and personal factors contributing to emotional exhaustion, cynicism, and reduced effectiveness.
Building mental resilience as a long-term strategy
Participants will explore the pillars of psychological resilience – including personal agency, cognitive flexibility, and self-care – and develop a personalized resilience toolkit.
Improving emotional regulation and awareness
Participants will practice methods for identifying and naming emotions (Ekman, Hawkins), and learn to use them consciously rather than reactively in challenging situations.
Using practical tools to reduce stress in daily work
Participants will try evidence-based techniques such as breathing methods, mindfulness, Pomodoro time management, Eisenhower Matrix, and body scanning to manage tension and restore focus.
Setting healthy boundaries and practicing Assertiveness 4.0
Participants will learn how to assert their needs respectfully in complex team structures using modern assertiveness strategies that combine confidence with empathy and systemic awareness.
Creating psychological safety in teams
Participants will understand the concept of psychological safety based on the research of Amy Edmondson and Google’s Project Aristotle, and learn how to foster a team culture where people feel safe to speak up, make mistakes, and share ideas.

Outcomes for the participant and organisation

Participants learn to:

Recognize and consciously manage their individual stress reactions (fight, flight, freeze, fawn) in daily work situations

Detect early signs of burnout and take preventive actions to protect personal energy and well-being

Regulate emotions using evidence-based methods (Hawkins, Goleman, breathwork, mindfulness)

Apply practical stress reduction techniques (Pomodoro, Eisenhower Matrix, active/passive relaxation, body scan)

Set and maintain healthy boundaries – both internal and external – in a respectful and assertive way

Communicate personal needs clearly and confidently using Assertiveness 4.0 tools

Foster psychological safety within their team by encouraging openness, support, and trust

Participants gain knowledge on:

how the brain and nervous system react to stress – the role of the amygdala, adrenaline, cortisol, and autonomic responses

the 4 stress response patterns: fight, flight, freeze, and fawn – and their impact on behavior and communication

causes and symptoms of burnout (Maslach’s model) – including emotional exhaustion, cynicism, and reduced accomplishment

the foundations of mental resilience – such as agency, cognitive flexibility, self-care, and support networks

key tools for managing stress in real time – including breath techniques (4-4-4-4), anchoring, and relaxation methods

the principles of Assertiveness 4.0 – respectful communication with clarity, empathy, and awareness of system dynamics

what psychological safety means (Amy Edmondson’s research, Google’s Project Aristotle) – and how it affects team performance and well-being

After completing the training, the participant is qualified to:

– Recognize and regulate personal stress responses in high-pressure situations
– Prevent burnout by identifying risk factors and applying resilience strategies
– Use evidence-based tools to manage stress and restore emotional balance
– Communicate assertively in challenging interactions and protect personal boundaries
– Apply Assertiveness 4.0 to navigate complex team dynamics with confidence and empathy
– Promote psychological safety and support a healthy, trust-based work culture
– Facilitate constructive conversations using a structured 4-step communication model

Who is it for?

Mid- and senior-level managers

Team leaders and project managers

Junior and senior specialists

Members of interdisciplinary and project teams

HR Business Partners and HR professionals

Organizational change and transformation coordinators

Experts working in high-pressure environments (e.g. healthcare, IT, finance)

Internal trainers, mentors, and facilitators

Wellbeing officers and professionals responsible for health and wellness strategies

Employees returning from maternity leave, medical leave, or extended absence

Module 1: Understanding Stress – Enemy or Ally?

Stress mechanisms, symptoms, and the fight/flight/freeze/fawn responses

Module 2: Burnout – Spot It Before It Burns You Out

MBI test, key symptoms, root causes, energy mapping

Module 3: Mental Resilience – Your Inner Strength

Personal agency, cognitive flexibility, supportive relationships, self-care

Module 4: Emotional Regulation – From Tension to Calm

Core emotions, Hawkins’ method, emotional self-awareness

Module 5: Practical Stress Management – Everyday Tools

Relaxation techniques, breathing exercises, Pomodoro, Eisenhower Matrix

Module 6: Boundaries & Balance – Assertiveness 4.0 in Action Work-life harmony, managing energy, setting inner and outer boundaries, Assertiveness 4.0

Module 7: Psychological Safety – The Foundation of a Healthy Team Based on research by Amy Edmondson and Google’s Project Aristotle – how trust, openness, and permission to speak up reduce stress and boost collaboration

Training Methods and Practical Exercises:

The sessions will be delivered using interactive and experiential learning methods, enabling participants to develop skills through practice and reflection. The following training techniques will be applied:

Discussions – both trainer-led and peer-driven conversations that encourage deeper reflection, the confrontation of perspectives, and collaborative problem-solving.

Practical exercises – targeted activities designed to enhance specific interpersonal skills and build confidence in applying them to real-life professional situations.

Case and scenario analysis – working with real or hypothetical situations to uncover underlying causes, understand consequences, and explore effective responses.

Simulations – recreating realistic work-related tasks and team dynamics to allow participants to experiment with new strategies in a safe environment.

Role-playing – practicing communication and conflict resolution through situational enactment, with feedback focused on increasing self-awareness and skill development.

Questionnaires and self-assessment tools – helping participants identify their typical stress reactions, communication styles, and personal strengths or growth areas.

Coaches

The coaching team may change
Edyta

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KP
Karolina Paluch
Specjalista ds. Realizacji szkoleń
[email protected] 798 982 919

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Stress Management, Emotional Regulation & Burnout Prevention

Stress Management, Emotional Regulation & Burnout Prevention

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