Training Objectives

Understanding the fundamentals of Artificial Intelligence (AI) – introducing participants to key concepts, algorithms and AI tools (machine learning, natural language processing, deep learning).
Exploring areas of AI application within the company – identifying specific processes and departments (sales, marketing, logistics, HR, customer service) where AI can deliver measurable business outcomes.
Acquiring practical project skills – learning how to plan, prepare and implement an AI project in an organization (from needs and data analysis, through prototyping to measuring results).
Raising awareness of challenges and risks – familiarizing with core issues such as AI ethics, risk management, legal and regulatory aspects and implementation barriers.
Inspiring further development – presenting current trends and innovations in AI to help participants continue their growth and effectively apply the acquired knowledge in practice.
After the training, participants will be able to:Introduce concrete AI-based solutions.Use cloud platforms and AI tools consciously.Collaborate more effectively between business and IT/data science teams.Avoid common implementation mistakes and barriers.
Introduce concrete AI-based solutions.
Use cloud platforms and AI tools consciously.
Collaborate more effectively between business and IT/data science teams.
Avoid common implementation mistakes and barriers.

Outcomes for the participant and organisation

Participants will learn how to:

  • Analyze and prepare data for AI projects (cleaning, selection, transformation).
  • Recognize key machine learning algorithms and their business use cases.
  • Plan phased AI implementation (from idea to prototype to scaling).
  • Manage risk and avoid common AI deployment mistakes.

Participants will gain knowledge on:

  • Where and how AI delivers measurable benefits (case studies).
  • Key ethical and legal considerations in AI adoption.
  • How to measure success of implemented AI solutions (KPI, ROI).
  • Latest tech trends and funding opportunities for AI projects (e.g. R&D grants).

Who is it for?

  • Managers and executives – responsible for strategic decisions and technology investments.
  • Business development and innovation specialists – defining and implementing innovative projects, including AI.
  • IT project leaders and data analysts – managing technical aspects and deploying AI models.
  • Operational, marketing and sales staff – seeking ways to improve efficiency and optimize processes using AI.
  • Anyone interested in AI – including those without programming experience, looking to expand their knowledge of emerging technologies.

Day 1: Foundations of AI and Business Applications

  1. Introduction to AI in Business
    • What AI really means – practical definitions.
    • Key AI technologies: machine learning, NLP, deep learning.
    • How to separate real AI capabilities from marketing hype?
  2. Common Types of AI in Business Context
    • Predictive and classification models simplified.
    • Business process automation with AI.
    • Data analysis and management decision support.
  3. Main Areas of AI Application in Companies
    • AI in Sales: offer personalization, segmentation, customer evaluation, forecasting.
    • AI in Marketing: customer behaviour analysis, campaign automation, content generation.
    • AI in Logistics/Supply Chain: demand forecasting, process optimization.
    • AI in HR: recruitment, talent development, attrition risk analysis.
    • AI in Customer Service: chatbots, sentiment analysis, omnichannel support.
  4. Case Studies: AI Use Across Industries
    • Review of successful implementations.
    • Key success factors and common pitfalls.
    • How to avoid repeating others’ mistakes?
  5. Workshop: AI Opportunity Mapping in Your Organization
    • Identifying high-potential areas and processes.
    • Prioritizing implementations based on business value.

Day 2: Managing AI Projects, Challenges, and Competence Development

  1. From Business Needs to AI Projects
    • How to assess whether AI brings real business value?
    • Planning AI implementation: needs, goals, available data.
    • Creating AI MVPs – when to start small?
  2. AI Project Lifecycle in Business
    • Project phases: from problem definition to deployment.
    • Business involvement in AI – what should not be left to IT alone.
    • Sample AI project structure (business template).
  3. Managing Risks and Implementation Challenges
    • Organizational barriers and how to overcome them (competence gaps, change resistance).
    • Minimizing the risk of AI project failure.
    • Importance of data quality and accessibility.
  4. Ethics, Regulations and Responsibility in AI Projects
    • Practical ethics principles for AI in business.
    • Overview of legal frameworks (EU AI Act, GDPR and data processing by AI).
    • The role of transparency and explainability in responsible AI use.
  5. Tools and Platforms Supporting AI Deployment
  • Overview of no-code/low-code solutions for business.
  • Intro to cloud platforms facilitating AI deployment.
  • When to build custom solutions vs to use off-the-shelf services?
  1. Trends and the Future of AI in Business
  • Growth of Generative AI and its impact on business processes.
  • Multimodal models and AI using multiple data types (text, image, video).
  • Rising importance of Edge and Operational AI.
  • How AI is transforming business models and workforce competencies.
  1. Final Workshop: Creating Your Company’s AI Development Map
  • Drafting an initial AI strategy for your organization.
  • Identifying required competencies and first steps.
  • Planning personal and team development paths in AI.

Exercises Include:

  • AI project simulation – designing an AI-based project concept.
  • Case study: chatbot implementation analysis.
  • Risk and barrier analysis for AI deployment.

Application:

AI-based solutions can bring many benefits to organizations, such as:

  • Process automation and cost reduction.
  • Personalized sales offers and increased revenue.
  • Better data analysis and decision-making support.
  • Optimization of logistics and production processes.
  • Improved customer service (chatbots, recommendation systems).

Through this training, organizations gain the knowledge to effectively plan, implement, and evaluate AI-related projects – creating real competitive advantage.

Interactive lecture, hands-on workshops, case studies, Q&A sessions, moderated discussions, group work.

Coaches

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Karolina Paluch
Specjalista ds. Realizacji szkoleń
[email protected] 798 982 919

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Artificial Intelligence in Business

Artificial Intelligence in Business

Symbol: AI-BIZ-ONL-ENG
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