Process Excellence
Main objectives
- Shortening the execution time of operational processes
- Employees understand their own processes and identify with them - through the skilful use of process modelling tools
- Systematization and simplification of communication and information flow in the organization
- Improving cooperation with employees in various areas of the company
- Consolidation of action - by building awareness of the directions and the ways of implementation for further improvement.
RESULTS
Introducing an effective approach for critical insight into processes, as well as initiating change among employees who:
- Realize the need for change
- Know and evaluate their own processes
- Measure these processes
- Simplify and improve processes
- Effectively use BPM, SIPOC, SWOT, KPI, CTQ, RACI, KAIZEN tools
Benefits
- More efficient work of operational processes
- Employee identification with the company's goals
- Avoiding the most common mistakes and saving money on correcting them
- Making the right decisions based on the right indicators
- Development of the improvement program in the organization - through the creation of internal expert teams
- Introduction of a uniform approach to describing and improving processes in accordance with the PDCA cycle
Dedicated to
- Managers responsible for organizational departments and processes
- Middle and senior management employees
- Production departments, continuous improvement teams