Training organizer
Closed trainings are organized by TQMsoft, Sp. z o.o. sp.k., hereinafter referred to as TQMsoft, based in Krakow, ul. Bociana 22a, on the basis of a dedicated offer in terms of price and content, at the place and time agreed with the Ordering Party.
The contact person on the part of TQMsoft, who is responsible for preparing the offer and determining the details of the training, is the Account Manager.
Ordering the training
Orders for training should be made electronically by sending the Order Form to the following address szkolenia.zamkniete@tqmsoft.eu or to the Account Manager.
The Order Form should be sent no later than 14 working days before the start of the training (the date of receipt of the application by TQMsoft is valid). After this period, ordering the training is possible on the basis of prior telephone or e-mail arrangements with TQMsoft. After ordering the training, the Ordering Party will receive confirmation for organization of the training to the e-mail address provided by the Ordering Party.
Sending the Order Form is equivalent to concluding a contract for the implementation of training between TQMsoft and the Ordering Party.
Resignation from the implementation of the training or change of the training date by the Ordering Party
The Ordering Party has the right to cancel or change the date of the previously ordered training. The Ordering Party may change the date of the training or resign from the training free of charge, up to 7 working days before the training. In the event of a change to the training date or resignation from the training, at time later than 7 working days before the training date, TQMsoft reserves the right to charge the Ordering Party with an administration fee in the amount of 50% of the training price.
Resignation from the implementation of a closed training or change to the date should be sent in the e-mail form to the following address szkolenia.zamkniete@tqmsoft.eu or to the Account Manager.
Resignation from the implementation of the closed training is equivalent to withdrawal from the contract by the Ordering Party.
Setting a new training date requires re-sending the Application Form for the full amount of the training.
Changing the training date or canceling the training by TQMsoft
TQMsoft reserves the right to change the date of the training or cancel it without incurring costs, for random reasons beyond the organizer's control, of which it will immediately inform the Ordering Party.
If TQMsoft cancels the agreed date of the training - TQMsoft will propose another trainer or a new date of the training. After changing the training date, the Ordering Party is not required to resend the Order Form.
Training prices and payment terms
The price of the training includes: preparation and implementation of the training, materials in paper form, free access to electronic training materials, certificate of participation in the training, the possibility of free 3-month consultations after the training, delegation, accommodation and trainer's remuneration.
VAT must be added to the given net price in accordance with applicable regulations.
Form and date of payment
Payments for participation in the training shall be made by the Ordering Party on the basis of a VAT invoice issued after the training, with the payment deadline up to 14 days from the date of issue.
Please direct any questions or concerns to: szkolenia.zamknięte@tqmsoft.eu