Consultations - Problem solving - Problem solving - TQM Soft
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Consultations - Problem solving

Main objectives

  • Building a work culture focused on recognizing problems and opportunities, quick response and thorough analysis, as well as building system solutions
  • Improving the quality of analyzes - identifying the real causes of non-compliance
  • Reducing the number of complaints
  • Reducing quality shortages in production, lower costs of poor quality, increased employee involvement
  • Increasing the quality awareness in the company 

Activities

The project includes the introduction of team problem solving based on the PDCA methodology. Workshop approach in the use of quality tools in the process of problem solving and continuous improvement - PDCA. Participants go through practically the entire cycle when working on a specific issue (problem), until the moment of finding its solution, using e.g. tools such as: control sheet, Pareto diagram, flowchart, Ishikawa diagram, 5Why analysis, various types of brainstorming, expert group method, Action plan.

It includes substantive support for Problem Solving teams. Substantive supervision, assistance in proper selection, as well as implementation of further, more advanced Problem Solving tools.

RESULT

  • Ability to efficiently use quality tools for various types of problems.
  • Independence of the team as part of the proper assessment of the problem and the determination of root causes and their elimination.
  • Subsequent Problem Solving teams are self-established.

Benefits

  • Solving enterprise problems based on practical skills of using the PDCA cycle and its auxiliary tools.
  • Cost reduction through team solving of particularly important and complex problems of enterprises. 
  • Valuable management time released by reducing the involvement in operational work are the visible effects of the implemented improvement projects.

Dedicated to

Employees of all organizational levels of companies interested in implementing a standard approach to solving PDCA problems, regardless of the specificity of the company (institution) and the characteristics of the position held.

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